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Resetting Passwords and De-activating Accounts
Reset a User’s Password
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Navigate to the Staff or Player accounts page from the Users & Groups menu in your side navigation.
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Click on the user that needs his/her password reset.
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In the User Details section, click on the Send Password Reset button (shown in blue below).
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Note: the user will be sent an email to walk them through resetting their password.
Make a User Inactive
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Navigate to the Staff or Player accounts page from the Users & Groups menu in your side navigation.
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Click on the user that needs his/her password reset.
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In the User Details section, change the status to Inactive (shown in green above).
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Click Update User at the bottom of the form.